Returns and Exchanges

Returns are only accepted if there is a manufacturing fault with the item. Perlplex does not refund any items at this stage. An exchange due to manufacturing faults will be accepted. We cannot accept liability for an item until it is returned and has been confirmed faulty. We will refund any postage charges if the item has been confirmed as faulty. Perlplex must be notified within 14 days of purchase for an exchange to occur. 

Sale items are non refundable and non exchangeable unless there is a manufacturing fault.